WhatsApp API for Enterprises – All You need to Know
As marketers look for a more efficient method of engaging their target audience, no communication channels can be downplayed. The importance of such a channel increases, particularly if that mode of...
View ArticleHow is Generative AI disrupting the CX landscape?
From its humble beginnings in the mid-20th century, AI has experienced an exponential acceleration in development over the past decade, culminating in groundbreaking advancements within the last six...
View ArticleHow Does An Omnichannel Approach Impact Customer Service?
Ideally, every contact center works on satisfying the customer service needs of 100% of the target base. As in any other case, keeping the reality close to the ideal target for the contact center is a...
View ArticleHello world!
Welcome to WordPress. This is your first post. Edit or delete it, then start writing! The post Hello world! appeared first on Exotel.
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Leverage WhatsApp API for superior customer experience
Wish to reach out to customers about a new range of products? Want to draw their attention to a special discount sale? What’s the best way as a brand to connect to your customer base in today’s time?...
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Emerging contact center trends for 2023
[vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” box_shadow_on_row=”no”][vc_column][vc_column_text]You buy a product or service from a brand and are...
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ChatGPT-4o: Context stands out for us!
The internet is abuzz with OpenAI’s newest and most advanced model: ChatGPT-4O and so are we. As you know, Exotel is one of the leading providers of Voice infrastruture powering most of the voicebots...
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